Retail Store Purchases

We want you to love our Yokico products, so if you should change your mind, we will gladly return or exchange items for up to 30 days from the date of your original purchase.

To complete your return or exchange, we will require:

> That the items must be unused and in the same condition that you received it  including their original packaging;
> an original receipt or gift receipt for proof of your purchase;
> any items which were sold with a promotional gift must also be returned with the promotional gift.

    Please note that we do not accept any returns or exchanges for Gift cards and On-Sale or Discounted items

    On completion of processing your return we will provide you with a Yokico Credit Note that can be used at any Yokico retail store at any time in the future.

    Unfortunately, we cannot provide refunds or give cash back.